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Contact

Hi. If you have any questions, please check out our FAQ page below and you'll find all the information you need.
Monday – Friday 09.00 to 21.00
Saturday – Sunday 09.00 to 17.30

Please note: Emails to support@ommacosmetics.com take longer to answer.

faq

Why are microcrystals a game changer?

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Because these tiny noninvasive microcrystals work wonders on those deep pimples that take forever to come up.

Being able to penetrate deeper layers of the skin and delivering effective active ingredients, they work like a charm reducing the pain and inflammation of underground zits!

These have helped me reduce my OCD skin-picking.

Why is the hydrocolloid patch so effective?

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The hydrocolloid pimple patches work like a charm on those late-stage pimples that are "ready to blow" and help remove whiteheads overnight, thus flattening the blemishes.

Our effective formula enhances them with the anti-inflammatory power of Salicylic Acid and the skin-soothing effects of Centella Asiatica.

When to use the WOW patches?

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• Use the microcrystal pimple patches when you feel a hard-to-reach and stubborn one is ready to make an "undercover" entry.

• Use the hydrocolloid pimple patches every time you see a "ready to blow" one and want to rapidly heal and "hide" it at the same time.

Sustainability

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Our packaging is FSC Mix, meaning the paper we used within the products comes from FSC-certified material & recycled material.

Why made in South Korea?

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Everyone knows South Korea is the innovator in the beauty space and no other comes close in this area.

K-Beauty cosmetics are world-wide renowned for a good reason, as they represent the perfect combination of science and the power of natural ingredients.

Why buy from OMMA?

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It's simple: because the products actually work!

OMMA is not just another skincare brand, its story roots deeply into my life and was created as a pinnacle of my healing journey. You can support a small business while also benefiting from great products crafted with care and passion.

I hope the products we carefully created will help you as much as they helped me.

shipping & return

Shipping & fulfillment info

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We ship from Salt Lake City and all orders are shipped using DHL, USPS or FEDEX. These services are fully trackable once the couriers have your order.

Shipping fees:

Standard shipping is $3.99.
•For Express shipping, a flat rate of $6.99 is charged at checkout.

Transit time:
•For Standard shipping, transit time is usually between 3 and 4 Business Days from when your order is dispatched. 
•For Express shipping, transit time is usually between 1 and 2 Business Days from when your order is dispatched. 

Processing time:
•All orders are processed pending availability and payment verification.
•Orders are processed in max. 2 working days (orders placed between Friday, 2 pm, and 8 am Monday, will be processed starting on Monday).

How can I return a product?

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SALE ITEMS POLICY

There are strictly no returns, exchanges or refunds on sale items unless the product is deemed damaged or faulty. If you believe your sale product qualifies, please email images of the issue & your order# to our customer service team: support@ommacosmetics.com

FULL PRICED PRODUCTS RETURNS POLICY

We offer FREE return postage for our US customers only.
All returns must be made within 30 days of your purchase date and must be in re-saleable condition (tags attached, unwashed and unworn).
All returns are actioned via a store credit, unless the the return matches the refund crtieria stated in the Refund Policy

Returns of sale items can only be accepted if they are faulty or damaged. Please refer to our Refund Policy.

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